Scope

 This privacy policy explains how the company Anastasopoulos Andr. Nikolaos – Ifestos Gold. (here in after the “Company”) collects, uses, processes, stores, manages, transmits and protects personal data (here in after “Information”) through its website in order to meet the company’s data protection standards – and comply with the law.

The privacy policy related to the www.ifestosgold.com Website (here in after referred to as “the Website”) was drafted in compliance with GDPR 679/2018 (here in after referred to as “GDPR”), which constitutes a directly binding European Regulation, as well as in accordance with applicable Greek legislation.

This privacy policy under which the Company is committed to protect the personal data of the visitors and Users/Customers of the Website and the applications that operate through it, applies to all Personal Data of third parties (hereinafter the “User and/or Customer”) processed by the Company through the Website, as well as the applications developed by the Company which operate through the above website the place.

In particular, the Company provides the possibility for the User/Customer to send an online message via the contact form in the section “Contact Us” or by telephone, or by e-mail, or via Facebook, Messenger, Viber, What’s up.

www.ifestosgold.com is not intended for minors. If you are not of age or are unable to enter into legally binding agreements, you may not use this Website. If you believe that we have received data from a person protected by the laws on the protection of minors without having obtained the necessary parental consent, please inform us immediately and we will take reasonable steps to safely delete this data.

This policy does not apply to information collected through any other website or to company practices that we do not control. Please note that the Website may contain links to other websites.

In addition, for example, the above website may contain links referring to advertisements. In the event that the User/Customer selects a link that refers to another website or to an advertisement on the Website and connects to another website, then this privacy policy will not apply to any information collected on this website. We are not responsible for the personal data protection practices of other websites and we recommend that you read the privacy policy of each website you visit.

Furthermore, the Company hereby declares that it is not responsible in any case for the content of the above websites, to which the User/Customer is referred through other links, nor for any financial or other damage suffered by the user who follows them.

In no case does the Company guarantee that these links will operate continuously or that their content is at all times accurate and valid. Furthermore, the external links are indicative and not exclusive or restrictive.

The Company reserves the right to remove or add links without any warning to anyone and change the content of the Website at any time.

By making use of the Website you understand and accept that the Company is in no way responsible for the content of the hyperlinks included in it, the services / products offered or the advertisements contained therein.

This data protection policy ensures that the Company:

Complies with the data protection legislation,as set out in the current Greek and European data protection legislation

• Protects the rights of Users/Customers and visitors
• Ensures transparency in data processing and storage issues
• Protected from the risks of data breach

Legal Basis For Processing Data

Anastasopoulos Andr. Nikolaos – Ifestos Gold provides e-commerce services with the ability to purchase products through e-commerce applications.

The use of the information we collect aims to ful fill any commercial transaction you want with our store and send information and offers for promotional purposes and for your best service and information. In order to provide you with the relevant offers and information we may analyze your personal data, which you provide us when you browse the Website and are intended solely for reasons related to your transactions with us.

In particular, during your visit and browsing the Website, the absolutely necessary personal data are collected, which are necessary for your browsing the Website, the processing of our commercial transaction and the use of the applications/services offered through the Website, i.e. the cookies”, which have as their sole purpose the “carrying out the transmission of a communication via electronic communications network or are necessary for the provision of an information society service, which the user has explicitly requested. information you can refer to the relevant cookie policy of our website.

The Company collects personal data resulting from the registration of the User / Customer and the creation of an account on the Website, telephone communication or email communication with him.

Therefore, Anastasopoulos Andr. Nikolaos – Ifestos Gold collects any personal data for the following purposes:

• (a) For the fulfillment of any commercial transaction you wish with our store and the sending of information and offers for promotional purposes,
• (b) For the maintenance of a personal customer record, in particular in case you make use of the applications provided through the Website or in general for the creation of a customer account (profile), as well as information you provide to us yourself when the contact with the company is done by e-mail or by phone or in person based on the data you register. In all the above cases, as a Company, we retain the personal data, which you provide to us yourself and which are necessary for the provision of the services that are the subject of our activity. In some cases, such as for example when completing the electronic contact form, the personal data collected are determined by the relevant legislation, therefore these data are collected by the Company in compliance with the applicable legislation, but also in order to enable the conclusion of the relevant contract with the User / Customer.
• (c)To improve the services provided and ensure the operation of the respective service, we use Cookies, for part of which you are given the opportunity to choose which of them may be used when browsing our website.

More information can be found in the Cookies Policy of this website. The personal data that you provide to us, may not be used by any third party (except where provided by law and the competent authorities only), without complying with the legal provisions regarding protection from the processing of personal data, as they apply at any time.

The Company operates in accordance with the applicable Greek and Community legislation and keeps your personal data safely for as long as you are registered in a service or until your consent is withdrawn, on the basis of which you provided us with your personal data. In summary, the Company requests and processes the personal data necessary for the processing. In any case, the criterion used to determine the period of storage of personal data is based on compliance with the deadlines allowed by law and the principles of data minimization, limitation of the storage period and rational management of our record,

Privacy

The Company Anastasopoulos Andr. Nikolaos – Ifestos Gold applies at all stages of the process the appropriate technical, physical and administrative data security measures to protect data from loss, misuse, damage or alteration, unauthorized access and disclosure as provided for in Article 32 of GDPR 679/2016 in order to ensure the appropriate level of security against risks. include, inter alia, where appropriate:

1. The encryption of personal data
2. The possibility of ensuring the confidentiality, integrity, availability and reliability of processing systems and services on an ongoing basis;
3. The possibility of restoring the availability and access to personal data in due time in the event of a natural or technical event;
4. A procedure for regular testing, assessment and evaluation of the effectiveness of technical and organizational measures to ensure the safety of processing.

Furthermore, the Company takes measures to ensure that any natural person acting under the supervision of the controller or processor, who has access to personal data, processes them only at the instruction of the controller, and allows access to your personal information only to its authorized employees.

Indicative key features of our information security program are:

The Company carries out the control of the safety and functionality of its products and services before their introduction to the Internet, for any vulnerabilities of the technology. The Company carries out continuous infrastructure checks to detect weaknesses, possible intrusions and other vulnerabilities in its systems. The Company uses the “https” protocol for its secure and encrypted communication with the User/Customer.

Using an SSL (Secure Sockets Layer) certificate to establish an encrypted connection between the web server and the User/Customer visitor’s browser.

Categories Of Personal Data We Collect

 By visiting the Website and in order to use a Service you should accept this Privacy Policy of the Company Anastasopoulos Andr. Nikolaos – Ifestos Gold. In case you make use of the applications provided through the Website and:

1. a) register in the services of the Website by creating a personal “account”, you must enter: Name, Last name, Leaf (Male/Female), Company name (for legal persons), Telephone Number, Address, City, Country, Region, E-mail address, Postal Code, Password (Confirm Password)

(b) use the electronic communication service via the www.ifestosgold.gr registration form in the Contact Us section you must enter:

your name

your e-mail address

the subject of your message

c) for your communication, regarding our products and services or any issues you may wish to raise with us, please contact us in the details listed on our website or by e-mail.

The purpose of using them is to respond to the question – request – complaint or other reason to contact us, which you have described in your e-mail, letter or telephone.

Similar contact data (name, email, contact phone) will be requested by Anastasopoulos Andr. Nikolaos – Ifestos Gold for the provision of the above described services and in case of telephone communication with the Company’s headquarters.

Sources of personal data

Direct from the users/visitors/customers of the Website and Applications

Information About The Processing Of Personal Data By Anastasopoulos Andr. Nikolaos – Ifestos Gold (as Controller and Processor – according to the General Data Regulation EU 679/2016)

1. Why would you process my Personal Data (BCC)?

 The Company provides services, based on its intended purpose as described above. The categories of personal data collected from the Website, through the created account, e-mail and telephone vary and depend on the type and purpose of the service provided by Anastassopoulos Andros.

In particular, the Company processes your personal data which it collects through the above mentioned ways for the following purposes: To enable purchasing through e-commerce applications.

To provide the possibility of registering the User/Customer as a member and user of the services through the website, e-mail, telephone.

To provide the ability to respond to requests submitted by the User/Customer regarding the pricing policy of the provided services and products.

To ensure your ability to communicate with the Company with regard to our products and services or with any issues you may have raised with us or any complaints you may have made.

For the registration of requests for the use of the Company’s services, as well as for the purposes of managing these requests and informing the Users / Customers.

2. Information that is collected automatically when you visit and interact with the Website

 We would like to inform you that your personal data and the information collected and processed during your visit to the www.ifestosgold.com website are appropriate for the situation and absolutely necessary for the processing of your requests and the use of our services.

In particular when you visit and interact with the Website, some information may be automatically collected, such as:

• the Internet Protocol (IP) address of your computer;
• browser type and operating system configuration the websites visited immediately before and after your visit to the Website,
• web sites and advertisements you see and links you click on within the Website, basic server connection information and information collected through HTML cookies, and other similar technologies. The Company does not manage, collect or process the geolocation data (GPS), which is collected and processed exclusively by the companies that offer the operating system of the device you use (in the case of the use of operating IoS – Apple Inc, or operating Android – Google Inc). The Company has no access to the refresh rate of the GPS position.

The Website may use cookies to identify you to this and certain services. Cookies are a small piece of data sent to your browser by an internet server (web server) and stored on your computer’s hard drive. Cookies do not damage your system or impair its functionality in any way. Cookies also make web browsing easier for you, storing your settings. You can set your browser in such a way that you either warn about the use of cookies on specific services of the Website or prohibit the use of cookies. If you do not wish to use cookies to identify you, you will not be able to have further access to these services.

The Company will use the contact e-mail information and the name of the User/Customer or other data, to directly promote similar products or services, to inform users about the status of trial applications, as well as to serve similar purposes, unless the User/Customer informs Anastassopoulos Andros. Nikolaos – Ifestos Gold by email or via Facebook Messenger – Viber – What ‘s up, if the user has given his consent to this.

Access to personal data is strictly limited to the staff of the Company, which implements the appropriate technical and organizational measures in order to ensure their appropriate level of security and only to achieve the intended purpose.

The Company does not carry out a systematic and comprehensive assessment of personal aspects relating to natural persons based on automated processing, including profiling.

3. How long will you keep my account information on file?

 

• In the event that the lawful basis of the processing is the exercise of the legitimate interest, the processing and retention of personal data will be carried out for as long as necessary to achieve the desired purpose of the Company, as well as for as long as it still takes until the limitation period of any relevant claims expires.
• In the event that the personal data of the User / Customer (Customer Tab – profile) are provided by the User in the context of registration in the services of the Website, we will retain the personal data for as long as the user does not object or exercise his rights under the applicable law.
• If the legalistic basis of processing is the execution of the contract, we will retain your data for as long as you maintain a contractual relationship with us both in paper and electronic form as well as the maximum for the time remaining until the limitation period of any related claims.

4. What rights do I have with respect to processing my data?

 You may exercise, as appropriate, your rights under the applicable Greek Law and the General Data Protection Regulation (Regulation (EU) 2016/679) which are as follows:

1. the right to information (Articles 13 and 14),
2. the right of access (Article 15),
3. the right to rectification (Article 16),
4. the right of erasure – “right to be forgotten” (Article 17),
5. the right to restrict processing (Article 18),
6. the right to data portability (receive your data in a structured and commonly used format – Article 20 if applicable); and
7. the right to object (Article 21) and the right to complain to the Data Protection Authority complaints@dpa.gr.

These rights are exercised at no cost to you, by sending a letter to the office of Data Protection Officer (DPO) of the Network of Anastasopoulos Andr. Nikolaos – Ifestos Gold by telephone via e-mail or via Facebook – Messenger – Viber – What’s up, unless they are repeated often and due to volume have for us administrative costs, so you will be charged with the costs.

• If you exercise any of these rights, we will take all possible measures to satisfy your request within thirty (30) days of receiving the request, after informing you of either its satisfaction or the objective reasons that prevent it from being satisfied.

In addition, you can at any time oppose the processing of your personal data by withdrawing your consent (Article 7 para. GDPR No 679/2016), since the legitimate basis for the specific processing is the consent of the data subject.

5. Where will you transmit my data?

•  Your data will be transferred to sections within Anastasopoulos Andr. Nikolaos – Ifestos Gold, which are responsible for the proper and seamless operation of the services of the Website and the applications provided through it.
• Your data may be transferred and made accessible by legal persons with whom, from time to time, we maintain contracts within the scope of the Company’s intended purpose, such as, but not limited to, data storage/hosting/processing companies that act as processors (such as Facebook, Microsoft Corp., Google Inc., Dropbox Inc., Apple etc).
• In the context of certain functions of the Website, we transmit to legal persons (Google Inc.) certain personal data of the Users/Customers of our Website through cookies (such as, but not limited to, IP address and all user interaction with the application).
• In the context of the execution of our contract, the claims that may arise from the execution of this contract and our compliance with the tax legislation, we maintain the email address of our Users / Customers and other personal data, such as indicatively name, surname, mobile phone, which we may transmit to companies that assist us in the performance of the provided services, which provide an adequate level of protection of your personal data and with which the Company has concluded relevant agreements for the protection of these. In case you create an account / subscribe to the newsletter your data may be shared with companies that help us promote our products and may send you advertisements and offers at various times. These companies provide an adequate level of protection of your personal data and Anastasopoulos Andr. Nikolaos – Ifestos Gold Company has concluded relevant agreements to ensure their protection.
• Data collected by Google’s Google Analytics tool or Facebook’s Facebook Pixel tool, such as the url visited by the user, the action taken and the time spent on each page, are typically transferred to and stored on Google/Facebook servers. In this case you should have explicitly given your consent that you wish to receive information and promotional material

For more information visit the Cookie Policy of this website.

In any transmission we always take all measures to ensure that the personal data transmitted are always the minimum necessary and that the conditions for lawful and lawful processing are always met

How can I file a complaint/complaint?

For any issue concerning the processing of your data, you can contact the Data Protection Officer (DPO) office of the Anastasopoulos Andr. Nikolaos – Ifestos Gold Network: tel. 2103227333 and email: info@ifestosgold.com

Also, you always reserve the right to contact the Personal Data Protection Authority, which can accept the submission of relevant complaints or complaints, either in written form in its protocol or electronically following the instructions of the Authority on the website dpa.gr, after however you first contact the Data Controller as above.

6. Cookies & other Technologies

The Company on its website uses “cookies” to provide Users/Customers with information, to carry out the services provided through it, as well as to improve the level of the provided web services by creating a safer and more effective browsing environment.

In no case do cookies contain personal information or information that will allow anyone to contact the visitor of the website, by phone, e-mail, etc. In addition, using cookies there is no access to documents or files of your computer.

In addition, cookies help us to see the performance and traffic of our Website, improving its presentation and content, in accordance with the preferences of our visitors.

 

Site security

Access to the website is at the initiative of the Visitor/User and therefore he is responsible for protecting his system from viruses or other malicious software.

The Software of the Website is designed and supervised so as to ensure, as far as possible, the maximum level of security and trust. All information contained in the applications submitted through the Website is equally secure and confidential. Only authorized employees who have appropriate training in the handling of personal data of Users / Customers will have access to this information and only when it is necessary for the fulfillment of your requests and the execution of the contract

 

Changes

This policy can be renewed from time to time, due to changes in the relevant legislation or changes in the corporate structure of the Company or the Network of Anastasopoulos Andr. Nikolaos – Ifestos Gold . We therefore encourage Users/Customers to periodically check the Website in order to update the latest information regarding the privacy policy. In any case, Users/Customers will be informed by e-mail that they have provided by consensus or by warning on the Website about changes to this policy. Online dispute resolution platform ec.europa.eu/consumers/odr.